About Us

Small fixes for everyday pet life

Fur on the sofa. Litter across the floor. A dog who finishes dinner in ten seconds. A cat who is bored by 3 p.m. MapleSnug started with these small, everyday problems that every pet owner knows.

We're a small, independent online shop based in İzmir, Türkiye. We look for simple, practical products that make life with a cat or dog a little easier and a little cozier. That's where the name comes from: snug, as in comfortable and at home.

How we choose our products

  • It has to solve a real problem: shedding, mess, mealtime, boredom or travel.
  • It has to be easy to use: no complicated setup and easy to clean.
  • We describe it honestly: real specs, clear sizes and no miracle claims. If we don't know something, we won't make it up.

What you can expect from us

  • Free shipping on every order. Orders are processed in 1 to 3 business days and arrive in about 7 to 15 business days, with tracking. Orders ship from our fulfillment partners' warehouses.
  • 30-day returns. Not the right fit? Return unused items within 30 days of delivery. If an item arrives damaged or wrong, we'll replace it or refund you in full.
  • A real person on the other end. We read and answer every message ourselves.

Say hello

Questions about a product, your order, or which size to choose? Email us at maplesnug.co10@gmail.com. We're happy to help.

Thank you for supporting a small shop. 🐾
The MapleSnug team